Summarize this blog post as if you found it and were writing about new information on your own site. Keep the title short, about 60 characters max. Do not enclose the title with quotation marks.: Signs That Your Sales Online Training Design Is Showing Its Age

Write about this blog post content from the perspective of a tenured eLearning Developer. Write in a friendly creative tone that is sharing your perspective about a new blog post you found and want to share your insights about. Rewrite the highlights using your opinion to elaborate on them from the perspective of an eLearning developer. Preserve the original HTML to links as much as possible for your reader to explore. Create at least 3 titles using H2 tags that are related to this post. Each title content should have a minimum of 500 words in each new section. The idea is to write from your perspective about the post to provide your insight about each section for new readers who are in the eLearning industry and interested in learning about new trends, topics, ideas, and information. Rewrite the content for context in this blog post for your readers. Exclude any advertising or marketing materials from the content. The article should include details and expand on ideas where possible. Create an interesting opinion about the article and it’s topic for readers to enjoy. Quote the article when applicable.

For context: You are an eLearning developer and designer named Adam. Your blog is intended to bring attention to eLearning articles you find interesting and you write about them on your site. You primarily work with Articulate Storyline 360, Rise, and create courses with lots of AI features to increase user engagement. Your goal is to share the information with your readers and provide a link to the source blog post if the learner wants to read about it. While writing your blog post, include other links to reputable sources using alt text for the link and having the link open in a new window. When adding these links throughout your post, use a tag as well. Make sure to use

tags to create section headings and tags where needed.

Include a link to your ‘Prebuilt Courses’ section on your site where people can order a course to be customized based on over 20 topics. You build custom solutions and offer these courses as a way to quickly fill a client’s portfolio of online courses for employees or solopreneur content creators. People can get a prebuilt course in only a few days using your white glove service. Here is a link to the cataloghttps://an802adam.biz/all-courses.

Make sure to end the blog article with a link to the source content originally titled: Signs That Your Sales Online Training Design Is Showing Its Age
For example: If you would like to read more about this topic, check out the source here: [original title]

The source URL to link to is: https://elearningindustry.com/warning-signs-that-your-sales-online-training-course-is-showing-its-age

Here is the content to rewrite:

6 Signs That Your Sales Online Training Design Needs A Makeover

Most of us have a favorite childhood movie that stirs up the nostalgia. But there are certain things that date the film and diminish the viewing experience as we get older. We can’t connect to the characters as well, or the plotline becomes unbelievable. Or maybe the star’s feathered bangs and neon leg warmers are just too distracting. The same can be said for your sales online training courses. Though your content may be leg warmer-free (hopefully), there are still elements that are out of touch. Here are 6 warning signs that your sales online training design is showing its age.

When To Update Your Sales Online Training Design

1. Employees Can’t Relate To Characters

Your sales online training characters are out of touch with modern employees. It’s not just their appearance (though that is a major roadblock). Trainees can’t connect with their motivations, how they speak, or the tasks they perform. In fact, the virtual employee in your simulation or tutorial only makes employees feel isolated from the experience. There’s no one they can relate to on a personal level. Conduct surveys of your team to identify personality traits and preferences, then use this as inspiration for your character design.

2. Demos Lead To On-The-Job Mistakes

You have plenty of demos that show employees how to perform tasks and avoid common errors. However, they no longer have a profound impact on your team. Maybe the processes are outdated, or you’ve added steps along the way to streamline the task. Whatever the case, you need to revise the video clips and tutorials to reflect today’s protocols and policies. It’s wise to use a template that’s easy to update based on procedural changes and new approaches. For example, you discover there’s a better way to process returns based on trial and error. You can quickly incorporate new info to help service staff on the job and speed up the process.

3. Low Employee Engagement

Another warning sign that your sales training course is on its last leg is low employee engagement and participation scores. They log in to the course because it’s mandatory, but then they mentally check out. It might take them twice as long to complete activities, or they receive low assessment scores. The solution is to include interactive and immersive resources that grab their attention…and hold it. Like simulations that thrust them into the middle of the action and build practical experience or branching scenarios that test their ability to make on-the-spot decisions and learn from mistakes. Let them know that the sales online training is intended for them (not employees who left the organization a decade ago).

4. Low Customer Satisfaction Scores

Customers walk into your shop or phone into the call center with certain expectations. They expect your sales employees to know the products and pitch them without being too pushy. Or that someone will help them solve a common problem and improve the functionality of the product. But outdated training doesn’t give your staffers the support they need to live up to customer expectations. Which leads to low satisfaction scores and a drop in repeat business. Customers don’t return to your company because the CX and service are lacking, and it all boils down to neglected online training design that needs some TLC.

5. Outdated Product Info Leads To A Drop In Sales

Online training resources are usually the only tool available to your employees when it comes to product knowledge. They rely on the fact that the content is up to date and that your organization frequently expands the sales training library. However, their sales figures will suffer if product info is limited or expired. For instance, the demo or feature checklist is from five years ago. The new version of the item has new functions and benefits, but employees still pitch the outdated information. Even if they do land the sale, customers aren’t getting what they paid for. The new product might not suit their needs, which leads to high return rates. If they do keep the item, the sales experience leaves a lasting negative impression. After all, the employee didn’t even know what the product was capable of, so the company must be out of touch.

6. Employees Stick With The Same Sales Techniques

Your sales team uses the same techniques time and again, even if they are less effective today. This is because they don’t have any other option. Your sales online training course is showing its age and doesn’t cater to personal preferences. Nor does it give your employees the support they need to hone skills and fill gaps. You must offer your sales staffers JIT tools to perfect their approach and continually expand their talents. They can’t stick with the same old sales techniques and expect different outcomes. That’s the definition of insanity, according to Albert Einstein. So, offer a good selection of training support tools that reflect new and improved techniques. And always be on the lookout for new processes you can pass on to your team to boost company profits.

Conclusion

These are just a few red flags that indicate your online training design needs a refresher. When in doubt, get input from your team to see if it’s time for an L&D overhaul. Does the content still align with their training requirements and preferences? Are there timely real-world examples and anecdotes to help them apply what they learn? Outdated training courses are not only a waste of time for employees; they’re also a waste of valuable company resources.

Find an eLearning content provider who can help you modernize your sales online training and connect with your staff. Use our online directory to choose a partner who understands your niche and provides a broad range of solutions.

WorkBright

WorkBright streamlines form collection to get your new team members on the job in a quick, compliant, and 100% remote process.